Privacy Policy

This privacy policy explains how kerafirm-pro.ca, the official Kerafirm Pro website for Canadian customers, handles information about visitors. By using this website, you agree to this policy.

Information We Collect

This website does not ask you to create an account and does not collect payment details. Like most websites, our hosting provider may automatically log basic technical information, such as your IP address, browser type, pages visited and the date and time of your visit. This information is used to keep the website running securely and to understand which pages are useful.

How Ordering Works

When you click an order button, you are taken to our secure checkout. All orders are processed by our retailer, BuyGoods. The name, address, email and payment details you enter at checkout are collected and processed by BuyGoods under its own privacy policy, not stored on this website. Order links include a short reference code that shows which page of this website an order came from. It contains no personal information.

Cookies

This website does not use advertising cookies. Our web host and the Google Fonts service used to display text may use basic technical cookies or logs. You can block or delete cookies in your browser settings.

Emails You Send Us

If you email us, we use your email address and message only to reply to you. We do not sell or rent your information to anyone.

Links to Other Websites

This website links to other sites, such as scientific sources and the BuyGoods order lookup. We are not responsible for the privacy practices of other websites.

Your Rights

Canadian privacy law gives you the right to ask what personal information we hold about you and to ask us to correct or delete it. Email us at contact@kerafirm-pro.ca.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact

Questions about this privacy policy? Email contact@kerafirm-pro.ca.